Call to Action / Opt-In Disclosure

SMS Terms & Customer Consent

This page explains how customers of CARSTAR SCA Collision consent to receive text messages about collision repair estimates, appointments, and service status updates. Twilio / carrier reviewers may use this page to verify our Call to Action (CTA).

Program description

CARSTAR SCA Collision (Walnut) sends automated SMS notifications related to vehicle collision repair, including preliminary estimate alerts, appointment confirmations, inspection reminders, and repair status updates. Messages are sent only to customers who requested a quote or body repair service and explicitly opted in.

How customers opt in (CTA)

Customer opens our online repair estimate request form.
Customer enters their name and mobile phone number.
Customer checks the required SMS consent checkbox that states they agree to receive SMS messages from CARSTAR SCA Collision about their estimate, appointments, and repair updates.
Customer submits the form. No SMS is sent unless the consent checkbox is checked.

Exact checkbox language on the form

☐ I agree to receive SMS messages from CARSTAR SCA Collision about my estimate, appointments, and repair updates. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help. Consent is not a condition of purchase. SMS Terms

Message examples

Hi {Name}, thanks for contacting CARSTAR SCA Collision. Your preliminary repair estimate is ready. Reply YES to schedule an inspection, or call us. Msg&data rates may apply. Reply STOP to unsubscribe, HELP for help.
Hi {Name}, this is CARSTAR SCA Collision confirming your inspection appointment on {Date} at {Time}. Reply STOP to opt out, HELP for help.
Hi {Name}, an update on your vehicle at CARSTAR SCA Collision: {Status}. Questions? Call us. Reply STOP to unsubscribe.

Opt-out & help

Reply STOP to cancel SMS messages at any time. Reply HELP for help. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Contact

CARSTAR SCA Collision Walnut
19909 Valley Boulevard
Walnut, CA 91789
Phone: (909) 594-0066
Hours: Mon–Fri 8:00am – 5:00pm
For SMS support, reply HELP or call the shop during business hours.

Last updated: August 4, 2026 · This disclosure is provided for customer transparency and A2P 10DLC Call-to-Action verification. Privacy Policy · Terms of Service